www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 8196788092
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and ensure a strong signal is available. If you still don't receive the OTP after clicking "send", you can try waiting for the allotted time to pass before seeking help from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems. This should resolve the issue and get you back to enjoying the app.
Q1: What is the minimum withdrawal amount in the www.mataka?
The app allows withdrawals of a minimum of Rs. 100, a higher amount compared to other apps. However, bonus funds are not eligible for withdrawal. Only earnings from gaming activities can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To finalize your account, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, delays in payment processing may occur, causing users to wait up to 24 hours. This delay in payment processing is a deviation from the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings from playing games using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but any profits made from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If so, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
At www.mataka, the satisfaction of our players is our top priority. To ensure this, we offer a wide range of options for deposits and withdrawals, including credit cards, e-wallets, and cryptocurrencies. This guarantees secure and uninterrupted transactions, allowing our players to focus on their gaming experience. To enhance their entertainment, we have designed a range of promotions and loyalty programs that reward our players with generous bonuses and exclusive rewards. These programs are designed to maximize their fun and provide a personalized experience. In addition, our dedicated customer support team is available 24/7, providing assistance with any questions or concerns our players may have. Our team is committed to delivering exceptional support, ensuring that our players receive the help they need to enjoy their gaming experience. By combining our secure transaction options, engaging promotions, and dedicated customer support, we strive to provide an unparalleled gaming experience that meets the needs and exceeds the expectations of our players.
At www.mataka, we prioritize your convenience and security above all else. We offer a diverse range of deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, all of which are protected by advanced encryption technology. This ensures that your transactions are safe, secure, and compliant with the latest industry standards. Our dedicated customer support team is available 24 hours a day, 7 days a week, to provide rapid assistance and ensure a seamless experience. Whether you have a question, concern, or need help with a transaction, our team is always here to support you. We understand the importance of timely resolution and strive to respond promptly to all inquiries, ensuring that you can focus on your online activities without any worries. Our commitment to security and customer satisfaction is unwavering, and we continuously work to improve our services, processes, and technology to meet the evolving needs of our users. With www.mataka, you can trust that your online experience will be safe, reliable, and enjoyable, allowing you to make the most of your time online.